ACADEMICS: GRIEVANCE POLICY
Any student of the institution has the right to initiate a grievance procedure. The student initiating the grievance may discuss his or her problem informally with the VP of Student Affairs. If an agreement is reached regarding the student’s complaint, no other action will be taken. If not, the student may file a formal grievance to be reviewed by the VP of Student Affairs. The VP of Student Affairs arranges a hearing with the student within two weeks, informing the student of the date, time, and place of the hearing. At the hearing, the student may present evidence relevant to the grievance raised and may be assisted or represented at the hearing by persons of his or her choice. If the student believes the results of the hearing are not acceptable, the student may seek further satisfaction by taking the grievance to the Chief Executive Officer. The Chief Executive Officer will arrange a hearing within two weeks of the date of the appeal. This hearing is to be attended by the Chief Executive Officer, the student filing the appeal, and any representatives the student deems appropriate. A decision will be given to the student at the conclusion of all arguments related to the appeal. If the student is not satisfied with the results of the Texas Baptist process, they may contact the Association of Biblical Higher Education in a further effort to find satisfaction.
Other Possible Resources – Texas Higher Education Coordination Board, 1801 N. Congress Ave. Suite 12.200 Austin, TX 78701
Should a student have an issue that cannot be resolved within the institution, the link below directs students to the SARA Student Complaint Process.
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